By Steve Ng’ang’a, CEO and Founder of Balozy Technologies
I didn’t start Balozy because it was trendy. I started it because I was tired of seeing good people—real Kenyans—standing under the scorching sun, waiting for work that may never come. I’ve seen mama fua pacing estates with a bucket and hope. I’ve spoken to electricians who haven’t had a job in weeks. I’ve watched skilled caterers, cleaners, and fundis hustle from one gate to another, praying someone will give them a chance.
That’s not just a logistical failure. That’s a failure of dignity. A failure of opportunity. A failure of vision.
At Balozy Technologies, we refuse to accept that reality. Our mission is bold and unapologetic: to create employment and empower Kenyans across all 47 counties. We are building a digital platform that doesn’t just connect clients to service providers—it restores trust, dignity, and economic mobility to the backbone of our nation.
The Heartbeat of Balozy: Jobs, Jobs, and Daily Wins
My win isn’t measured in downloads or investor metrics. My win is hearing that 10,000 people got jobs. That 10,000 families were fed. That 10,000 Kenyans found dignity in their work. That’s the heartbeat of Balozy.
Every verified booking, every completed job, every satisfied client is a step toward a more empowered Kenya. We are not just building an app. We are building a movement. A movement where service providers no longer chase work—they have it lined up for the week, for the month, with confidence and pride. A movement where clients no longer wonder if the person they’re hiring is trustworthy—because every Balozy Pro is verified, rated, and backed by a platform built on transparency and accountability.
Why Kenya Needs Balozy—Now More Than Ever
Kenya is brimming with talent. But talent without opportunity is like a well without water. For decades, our service economy has operated informally, with no structure, no safety net, and no visibility. Balozy changes that. We bring structure to chaos. We bring visibility to the invisible. We bring opportunity to those who’ve been overlooked.
The informal sector contributes over 80% of employment in Kenya. Yet it remains under-leveraged, under-supported, and under-digitized. Balozy is here to flip that script. We are digitizing trust. We are scaling dignity. We are making it possible for anyone—from a single mother in Kitengela to a young electrician in Nakuru—to find reliable work every day.
Breaking the Myth: Technology Is Not a Scam
There’s a dangerous narrative circulating in some parts of our society—that technology is a scam, that digital platforms are not for “real” work. That mindset is not just misinformed—it’s harmful. It keeps our people stuck in cycles of poverty and missed opportunity. It creates mental poverty, a shallow view of what’s possible.
Let’s be clear: technology is not the enemy. It is the enabler. Mpesa changed Kenya forever. It gave millions access to financial services, reshaped commerce, and proved that digital innovation can thrive in Africa. Balozy is positioned to do the same for the service economy. We are the Mpesa of verified work. We are the bridge between talent and opportunity.
Think Big. Think Bigger. Think Balozy.
West African countries are surging ahead in tech adoption, platform innovation, and service digitization. Why? Because they believe in possibility. They believe in scale. They believe in their people. Kenya must do the same. We must think big. Bigger. We must stop asking “Is this possible?” and start asking “How fast can we scale?”
Balozy is not just a Nairobi solution. It’s a national solution. We are rolling out verified service clusters in Machakos, Nyeri, Kiambu, Ongata Rongai, Kitengela, Nakuru, and beyond. We are auditing Google indexation rates to ensure every county, every town, every service page is visible and accessible. We are creating localized ad assets, branded visuals, and SEO-rich landing pages that reflect the pride, professionalism, and potential of Kenyan service providers.
Built on Trust. Powered by People.
Trust is not a feature—it’s the foundation. Every Balozy Pro goes through a background check, verification process, and rating system. Clients can book with confidence, knowing they’re hiring someone who’s accountable, professional, and supported by a platform that cares.
We’ve seen the power of this trust firsthand. A mama fua in Syokimau who doubled her income. A truck rental operator in Rongai who now gets weekly bookings. A beauty therapist in Nyeri who expanded her client base beyond her neighborhood. These are not just stories—they are proof. Proof that when you build with integrity, people respond.
The Future We’re Building—Together
I envision a Kenya where no service provider stands idle under the sun. Where every skilled worker has a digital profile, a steady stream of bookings, and a growing reputation. Where clients no longer rely on guesswork or referrals—they rely on Balozy.
We are building a future where employment is not a privilege—it’s a platform. Where dignity is not a dream—it’s a daily experience. Where technology is not a scam—it’s a solution.
And we’re doing it together. With every new signup, every completed job, every verified review, we move closer to that future. I invite every Kenyan—client, service provider, investor, policymaker—to be part of this movement. Don’t be shy. Don’t hold back. Hire through the platform. Refer your friends. Share the vision.
Final Word: This Is Our Moment
Kenya doesn’t need another app. Kenya needs a revolution in how we work, how we hire, how we build trust. Balozy is that revolution. We are not waiting for change—we are creating it. And we won’t stop until every county, every town, every service provider has access to verified, dignified, digital work.
So when I hear that 10,000 people got jobs, earned, fed their families—that’s my win. That’s our win. That’s Kenya’s win.
Let’s build it. Let’s scale it. Let’s own it.
Balozy is what Kenya needs. —Steve Ng’ang’a, CEO and Founder of Balozy Technologies
