From Cooling Failures to Screen Glitches—What You Need to Know Before You Book
In Kenya, appliances are more than convenience—they’re the backbone of verified comfort, hospitality, and everyday dignity. Whether you’re managing an Airbnb in Syokimau, running a school in Kisumu, or hosting guests in Eldoret, timely and professional appliance repair keeps your space functional and stress-free. This guide breaks down real costs, service types, regional trends, and how to hire trusted repair pros through Balozy.
💰 National Snapshot: Appliance Repair Costs in Kenya (2025)
| Appliance Type | Common Issues | Cost Range (KES) | Notes |
|---|---|---|---|
| Fridge | Cooling failure, gas refill | 1,500–6,000 | Depends on brand and part replacement |
| TV | No display, sound issues | 1,000–5,000 | LED/LCD/Smart TV repairs |
| Microwave | Not heating, turntable stuck | 1,000–4,000 | Includes fuse, magnetron, motor |
| Washing Machine | Drum not spinning, water issues | 2,000–7,000 | Front-load or top-load units |
| Diagnosis Fee | All appliances | 500–1,000 | Often waived if repair is done |
| Transport Fee | Optional | 500–2,000 | Depends on location |
| Emergency Repair | Same-day service | +500–1,500 | Priority bookings |
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🏙️ City-by-City Breakdown
1. Nairobi
Kenya’s appliance repair hub—home to high-rise apartments, short-stay hosts, and corporate setups.
- Fridge Repair (e.g., Kilimani, Syokimau):
- KSh 2,000–6,000
- Includes gas refill, thermostat, compressor check
- TV Repair (Smart/LED):
- KSh 1,500–5,000
- Includes screen replacement, HDMI port fix
- Washing Machine Repair:
- KSh 3,000–7,000
- Includes drum, motor, water inlet valve
Balozy Tip: Nairobi repair pros often offer same-day service—ask for verified technicians with brand-specific experience.
2. Machakos
Affordable and responsive—Machakos repair crews serve estates, schools, and short-stay properties.
- Microwave Repair (e.g., Mlolongo, Athi River):
- KSh 1,000–3,500
- Includes fuse, magnetron, turntable motor
- Fridge Repair:
- KSh 1,500–5,000
- Includes cooling issues, door seal replacement
- Washing Machine Repair:
- KSh 2,500–6,000
- Includes belt, pump, control board
Balozy Tip: Many Machakos technicians offer bundled appliance checks—perfect for Airbnb turnovers or estate maintenance.
3. Mombasa
Coastal appliance repair requires salt-resistant parts and humidity-aware diagnostics.
- Fridge Repair (e.g., Nyali, Bamburi):
- KSh 2,000–6,000
- Includes rust treatment and compressor fix
- Microwave Repair:
- KSh 1,500–4,000
- Includes humidity-related circuit issues
- TV Repair:
- KSh 1,500–4,500
- Includes screen, sound, and power board
Balozy Tip: Ask for coastal-experienced technicians—humidity affects electronics and cooling systems.
4. Kisumu
Lake-side repair focuses on water damage, power surges, and seasonal maintenance.
- Washing Machine Repair (e.g., Milimani, Manyatta):
- KSh 2,500–6,000
- Includes drum, motor, water inlet valve
- TV Repair:
- KSh 1,000–3,500
- Includes power board, screen, remote sensor
- Microwave Repair:
- KSh 1,000–3,000
- Includes heating coil, fuse, turntable motor
Balozy Tip: Ask for surge-protected repairs—especially during rainy seasons and power fluctuations.
5. Eldoret
Known for spacious homes and farm-friendly appliance setups.
- Fridge Repair (e.g., Elgon View):
- KSh 2,000–5,000
- Includes thermostat, compressor, gas refill
- Washing Machine Repair:
- KSh 3,000–7,000
- Includes drum, pump, control board
- TV Repair:
- KSh 1,500–4,000
- Includes screen, sound, HDMI port
Balozy Tip: Eldoret technicians often offer generator-friendly diagnostics—ask for rural packages.
🔧 What’s Included in Appliance Repair Services?
| Service Element | Included? | Notes |
|---|---|---|
| Diagnosis & Inspection | ✅ | Often waived if repair is done |
| Spare Parts Replacement | ✅ | Genuine or compatible parts |
| Labor & Repair | ✅ | Skilled technicians |
| Transport | ✅/❌ | Optional, may be extra |
| Warranty on Repair | ✅ | 1–6 months depending on part |
| Emergency Service | ✅/❌ | Available in select cities |
| Brand-Specific Support | ✅ | Samsung, LG, Hisense, Ramtons, Von |
| Cleaning & Testing | ✅ | Post-repair functionality check |
Balozy Tip: Always confirm warranty, part authenticity, and technician ID before repair begins.
🧠 What Affects Appliance Repair Costs?
✅ Appliance Brand & Model
- Premium brands (Samsung, LG) may require pricier parts
- Older models may need harder-to-source components
✅ Type of Fault
- Minor issues (fuse, seal) cost less than compressor or screen replacement
✅ Location
- Nairobi and Mombasa rates are higher
- Transport to rural areas adds KSh 500–2,000
✅ Technician Experience
- Verified pros charge more for reliability and speed
- Unverified crews may underquote and delay
✅ Urgency
- Same-day or weekend repairs may include a surcharge
💡 Smart Ways to Save on Repairs
- Use Verified Balozy Technicians: Compare ratings, photos, and warranty terms
- Bundle Repairs: Fix multiple appliances in one visit for discounts
- Ask for Diagnosis First: Avoid unnecessary part replacements
- Choose Local Talent: Hiring within your town reduces transport fees
- Confirm Warranty: Ensure parts and labor are covered for 1–6 months
🧑💼 How to Hire an Appliance Technician on Balozy
- ✅ Browse verified profiles by location and appliance type
- ✅ Filter by fridge, TV, microwave, or washing machine
- ✅ Chat directly via WhatsApp or in-app messaging
- ✅ Confirm diagnosis, parts, and payment method
- ✅ Leave a review to help others find trusted repair pros
📍 Regional Price Summary
| City | Fridge Repair | TV Repair | Microwave Repair | Washing Machine |
|---|---|---|---|---|
| Nairobi | 2K–6K | 1.5K–5K | 1K–4K | 3K–7K |
| Machakos | 1.5K–5K | 1K–3.5K | 1K–3.5K | 2.5K–6K |
| Mombasa | 2K–6K | 1.5K–4.5K | 1.5K–4K | 3K–6K |
| Kisumu | 2K–5K | 1K–3.5K | 1K–3K | 2.5K–6K |
| Eldoret | 2K–5K | 1.5K–4K | 1K–3.5K | 3K–7K |
🏁 Final Thoughts