Caregiving is one of the most vital services for families in Kenya. From elderly care in Nairobi to special needs support in Kisumu, caregivers provide safety, dignity, and companionship. Yet hiring them often comes with challenges: inflated broker fees, unreliable fundis, and lack of transparency. Balozy, Kenya’s digital hustle marketplace, solves this by connecting clients directly with verified caregivers.
This blog explains the entire process: how to search, review caregiver profiles, check ratings, and hire directly through the app. No brokers, no middlemen — just trust, transparency, and compassion.
1. Why Use Balozy for Caregivers?
- Verified Professionals: Caregivers are vetted before joining.
- Sample Work: Profiles showcase experience in elderly care, child support, or special needs assistance.
- Ratings & Reviews: Families share honest feedback, building trust.
- Direct Hiring: Connect instantly — no brokers inflating costs.
- Flexible Payments: Pay via escrow, M‑Pesa, or cash.
📖 Example: A Nairobi family used Balozy to hire a caregiver for an elderly parent. They viewed ratings, checked reviews, and booked directly — saving 25% compared to broker quotes.
2. Step‑by‑Step: Finding Caregivers on Balozy
- Download the App: Available on Android and iOS.
- Search Category: Select Caregiver Services.
- Browse Profiles: View caregivers’ experience, ratings, and reviews.
- Compare Options: Shortlist based on skills, location, and client feedback.
- Hire Directly: Click Hire to connect instantly.
- Agree on Terms: Discuss schedule, responsibilities, and payment method.
- Payment: Choose escrow (secure), M‑Pesa, or cash.
3. Ratings & Reviews: Your Digital Word‑of‑Mouth
- Transparency: Reviews highlight punctuality, compassion, and professionalism.
- Trust: High ratings mean proven reliability.
- Community Power: Just like M‑Pesa grew through trust, Balozy ratings build confidence in caregivers.
đź“Š January 2026 Insight: Caregivers with consistent 4.5+ ratings received 3x more bookings than those without reviews.
4. Sample Work: Seeing Is Believing
Caregivers upload details of completed jobs:
- Elderly Care: Daily assistance and companionship.
- Childcare Support: Feeding, supervision, and learning activities.
- Special Needs Care: Tailored support for unique requirements.
- Client Testimonials: Stories attached to jobs build credibility.
This proof helps families make informed decisions.
5. Payment Flexibility
- Escrow: Funds held securely until job completion.
- M‑Pesa: Direct mobile money transfer — Kenya’s most trusted method.
- Cash: For those who prefer traditional transactions.
This hybrid approach respects Kenya’s informal economy while promoting digital trust.
6. Benefits of Direct Hiring (No Brokers)
- Cost Savings: No inflated broker fees.
- Transparency: Direct communication with the caregiver.
- Efficiency: Faster decision‑making and scheduling.
- Trust: Ratings and reviews replace unreliable word‑of‑mouth brokers.
7. Relating to Kenyans
- Cultural Fit: Kenyans value family and trust; Balozy digitizes this with ratings and sample work.
- Youth Adoption: Young families embrace digital hiring.
- Community Impact: Caregivers gain visibility, families gain peace of mind.
8. Case Studies
- Nairobi Elderly Care: Caregiver provided daily support, with ratings praising attentiveness.
- Mombasa Childcare: Client hired directly, avoiding a broker who quoted 30% higher.
- Kisumu Special Needs Care: Caregiver uploaded sample work, leading to repeat contracts.
9. SEO Optimization
Primary Keywords:
- Balozy caregivers Kenya
- Hire caregivers Kenya
- Elderly care Kenya
- Balozy app reviews
- Direct caregiver hiring Kenya
- M‑Pesa caregiver payments
Secondary Keywords:
- No brokers Kenya caregiving services
- Trusted caregivers Kenya
- Balozy sample work caregivers
10. Conclusion
Finding and hiring caregivers in Kenya has never been easier. With Balozy, you can:
- Browse verified caregivers.
- View sample work and reviews.
- Hire directly, with no brokers.
- Pay securely via escrow, M‑Pesa, or cash.
