By Steve Ng’ang’a – CEO & Founder of Balozy Technologies
Introduction: Solving Kenya’s Service Economy Crisis with Technology
In every corner of Kenya—from the bustling streets of Nairobi to the quiet hills of Nyeri, from the dry plains of Kajiado to the fertile lands of Rift Valley—skilled, hardworking Kenyans wake up each morning with one goal: to earn a living, feed their families, and build a future. Yet too often, service providers like mama fua, plumbers, electricians, caterers, and cleaners are left standing under the scorching sun, waiting for work that may never come.
This is not just a logistical failure. It’s a failure of dignity, opportunity, and vision. At Balozy Technologies, we’re solving this crisis with a digital platform designed to empower Kenyans across all 47 counties.
Our Mission: Empowering Kenya Through Verified Digital Work
As the founder of Balozy, my mission is clear:
- ✅ Create employment opportunities for service providers in every county
- ✅ Digitize trust and visibility in Kenya’s informal economy
- ✅ Build a scalable platform that connects clients to verified professionals
We’re not just building an app—we’re building a movement. A movement where work is predictable, trust is earned, and dignity is restored.
The Heartbeat of Balozy: Jobs, Aid, and Daily Wins
My definition of success isn’t downloads or investor metrics. It’s hearing that:
- ✅ 10,000 people got jobs
- ✅ 10,000 families were fed
- ✅ 10,000 Kenyans found dignity in their work
Every verified booking, every completed job, every satisfied client is a step toward a more empowered Kenya. That’s the heartbeat of Balozy.
Why Kenya Needs Balozy—Now More Than Ever
Kenya’s informal sector contributes over 80% of employment, yet it remains under-leveraged and under-digitized. Balozy flips the script by:
- ✅ Digitizing service clusters in Nairobi, Machakos, Nyeri, Kiambu, Kitengela, Nakuru, and more
- ✅ Auditing Google indexation to ensure visibility of county-level service pages
- ✅ Creating localized SEO assets that reflect Kenya’s pride and professionalism
We’re turning invisible workers into visible professionals—one verified profile at a time.
Breaking the Myth: Technology Is Not a Scam
There’s a harmful narrative that digital platforms are scams. This mindset creates mental poverty and blocks opportunity. But let’s be clear:
- ✅ Mpesa changed Kenya forever by digitizing financial trust
- ✅ Balozy is positioned to do the same for the service economy
- ✅ We are the Mpesa of verified work—a bridge between talent and opportunity
Technology is not the enemy. It’s the enabler.
Think Big. Think Bigger. Think Balozy.
West African countries are surging ahead in tech adoption. Why? Because they believe in possibility. Kenya must do the same.
- ✅ Stop asking “Is this possible?”
- ✅ Start asking “How fast can we scale?”
- ✅ Build platforms that reflect local realities and African pride
Balozy is not just a Nairobi solution—it’s a national solution. We are scaling verified service clusters across Kenya, backed by SEO, trust, and operational excellence.
Built on Trust. Powered by People.
Trust is not a feature—it’s our foundation. Every Balozy Pro goes through:
- ✅ Background checks
- ✅ Verification processes
- ✅ Rating and review systems
Clients book with confidence. Service providers earn with dignity. We’ve seen it firsthand:
- ✅ A mama fua in Kilimani, Nairobi doubled her income
- ✅ A truck rental operator in Rongai now gets weekly bookings
- ✅ A beauty therapist in Nyeri expanded her client base
These are not just stories—they’re proof.
The Future We’re Building—Together
We envision a Kenya where:
- ✅ No service provider stands idle under the sun
- ✅ Every skilled worker has a digital profile and steady bookings
- ✅ Clients rely on verified platforms—not guesswork or referrals
We’re building a future where employment is not a privilege—it’s a platform. Where dignity is not a dream—it’s a daily experience.
Final Word: This Is Our Moment
Kenya doesn’t need another app. Kenya needs a revolution in how we work, hire, and build trust. Balozy is that revolution.
We’re not waiting for change—we’re creating it. And we won’t stop until every county, every town, every service provider has access to verified, dignified, digital work.
So when I hear that 10,000 people got jobs, got aid, fed their families—that’s my win. That’s our win. That’s Kenya’s win.
Let’s build it. Let’s scale it. Let’s own it.
Balozy is what Kenya needs. —Steve Ng’ang’a, CEO and Founder of Balozy Technologies
