Balozy Safety Promise: Zero Tolerance, 100% Respect - Your safety is our #1 priority

Hire Kenya’s Trusted Local Pros Today – Pros in All 47 Counties.

Every verified pro has undergone ID, phone, and email verification to ensure trust and reliability in our marketplace.

At Balozy, we’re committed to protecting Kenya’s verified hustle. Our platform exists to connect clients with trusted, professional service providers — not for inappropriate or exploitative requests.

Here’s what integrity means to us:

  • Only legit services: Balozy is strictly for verified bookings across 100+ service categories. Sexual favors or misuse of services will not be tolerated.

  • Respect for all pros: Every service provider deserves dignity, safety, and fair treatment. We stand firmly against abuse, harassment, or coercion.

  • Zero tolerance policy: If we detect violations of our integrity code — including attempts to solicit inappropriate services — we’ll take immediate action.

  • ✅ Asking other service providers for jobs or gigs

  • ✅ Using the platform to pitch yourself to fellow pros

  • ✅ Any behavior that undermines another pro’s opportunities

  • ✅ No hidden visits or location changes

Balozy is built on trust, transparency, and dignity — for every county, every client, and every pro. We’re proud to power Kenya’s mtaa economy with purpose.

If you encounter any issues, we encourage you to report them to us immediately. 

🛑 Kumbusho kwa Watoa Huduma Wote wa Balozy

Balozy imejengwa juu ya misingi ya uaminifu, heshima, na taaluma. Kama mtoa huduma aliyehakikiwa, jukumu lako ni kutoa huduma bora kwa wateja — si kutafuta kazi kutoka kwa watoa huduma wengine.

Haikubaliki:

  • Kuomba kazi au gigs kutoka kwa watoa huduma wengine

  • Kutumia jukwaa kujitangaza kwa watoa huduma wengine

  • Tabia yoyote inayodhoofisha fursa za mtoa huduma mwenzako

Tujenge mazingira ya heshima na ushirikiano kwenye kila mtaa na kila kaunti. Kazi yako inajieleza — acha wateja ndio wawe waamuzi. 

👉 Unataka kujiunga kama mtoa huduma? Bonyeza hapa:

Tips for Hiring Service Providers on Balozy

1. Hire with confidence – Balozy’s Verified Profiles

Balozy makes hiring reliable service providers effortless by offering detailed pro profiles packed with essential information. Here’s what you’ll find:

  • ✅  Customer Reviews – See feedback from previous clients, including verified reviews from customers who hired the pro through Balozy.
  • Business Information – Discover their experience, services, and expertise through work photos, business descriptions, and links to their website or social media.
  • Multi-Step Verification – Balozy ensures trust and security with a thorough vetting process:
    • 🚀 ID Verification – Pros must upload a valid National Identity Card, which is checked for accuracy and identity confirmation.

    • 🚀 Phone Number Verification – A one-time password (OTP) is sent via SMS for authentication.

    • 🚀Email Verification – An OTP is also sent to the registered email address for verification.

    • 🚀 Background Checks – Some providers may need to submit a Certificate of Good Conduct from the DCI (Directorate of Criminal Investigations).

    • 🚀 Profile Vetting – Balozy carefully reviews all submitted documents before activating a provider’s profile.

2. Ask the Right Questions

Before hiring, take time to discuss your needs directly with the pro. Consider asking about:

  • ✅  Work Samples – Request pictures of past projects to assess quality.
  • ✅  Customer References – Speak to previous clients for firsthand experiences.
  • ✅  Project Requirements – Check if permits or approvals are needed.
  • ✅  Subcontracting Plans – Confirm if any part of the work will be handled by another professional.

You can also send project photos and set up a call or meeting to ensure everything is aligned.

3. Plan for Success  

To make sure your project runs smoothly:

  • ✅  Set Clear Expectations – Have a written or clear agreement covering project details like scope, deadlines, and costs.
  • ✅ Agree on Payments – Avoid paying in cash or via wire transfer. Limit upfront payments and consider installment-based payments tied to project milestones.
  • 4. Respect  Balozy Pros – Respect and Professionalism at Balozy
  • At Balozy, professionalism begins with mutual respect. Treat pros with dignity, honor their expertise, and uphold a culture of fairness and integrity. Harassment, including requests for inappropriate favors, is strictly unacceptable and against our terms and conditions. A strong, supportive marketplace benefits everyone!  Here  are our community rules, please read-  Balozy Community guidelines

Important Reminder

Balozy is a marketplace that links customers with skilled professionals across various industries. While we help you find reliable pros, we do not oversee individual service providers’ actions. Please read our terms and conditions for more information.

Interview your pro to ensure their expertise aligns with your needs before hiring. 

Set clear expectations to make informed decisions.

📢 Report Abuse on Balozy

Encounter an issue? Report abuse directly in the app or call us at 0717760234 for assistance. We’re here to help

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