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>> The Importance of Reading Reviews Before Hiring a Service Provider

Tips For Hiring Service Providers on Balozy

1. Review the pro’s profile – what you will find or see

The Balozy pro profiles are designed to give you helpful information to hire the right pro.  So, look through:

  1. Customer reviews. See what past customers say about a pro. Verified reviews are from customers who hired a pro on Balozy. You can also see how a pro responded to reviewers, which can help you understand how they interact with their customers.

  2. Business information. The profile gives the pro a chance to tell you about their business and expertise—and explain why you should hire them. You’ll see things like pictures of their work, a description of their business, why they love what they do, a link to their website or social media if they have any, and how many times they’ve been hired on the Balozy app.

  3. We know a pro’s credentials are important to hire with confidence. A pro’s profile may include:

  • An “Elite Pro” badge, which means they’re highly rated across several reviews from Balozy customers.

  • A license badge, which means we’ve used a public database to verify the license number they provided.

  • A background check badge, which means the account holder submitted a background check and met our criteria to receive the background check badge. Sure, in businesses with multiple workers, this does not guarantee the specific person you’re working with has passed a background check, so be sure you’re comfortable with the person completing your request.

2. Learn more about the pro

  1. Ask questions. So, you should ask as many questions as you need, and tell them exactly what you’re looking for. You might want to ask about:

    • Pictures of past work

    • References from past customers

    • Whether your project requires a permit

    • If the pro plans to subcontract any of the work

You can also send pictures of what you’re looking for. Don’t be afraid to schedule a phone call or an in-person meeting.

  1. It’s always worth seeing what other information you can find about a pro you’re considering. Think about resources like a web search to look for more information.

3. Plan accordingly to make sure the job is done right

Set expectations in writing from the beginning. A written agreement or contract is the best way to ensure everyone is on the same page. Include details like your project’s who, what, where, and cost.

Agree on payment. Especially for high-value projects, don’t pay with cash (or via wire transfer or cashier’s check), and limit your down payment. Some laws limit the amount a pro can ask for upfront. Consider making payments during the project contingent on completing defined amounts of work.

Please note that, as a service provider marketplace, Balozy does not control the actions of any pro or customer using our service. You can visit our help center to learn more about trust and safety on Balozy. For more information on how Balozy is designed and works, click here.

How Balozy works

► Select the services you need (or chores you want done).

► We’ll show you a list of available local pros.

► See cost estimates and detailed business information, and even chat with pros right in the app.

► Then you can compare prices, read reviews and book the pro whose skills match your needs — whether that’s a handyman, plumber, dog trainer, contractor, cleaner, builder, home design expert or all of the above.

How to Find and Hire Service Providers on Balozy

1. Search For a Service Provider

2. Select Your Preferred Service Provider

3. Read the Service Pro Profile

Instead of spending hours researching businesses and calling around for estimates? Balozy does that hard work for you. Find local contractors, cleaners, electricians, TV mounting, make up artist, CCTV installers, movers, landscapers and much more
Balozy makes finding local professionals and getting any project done—easy.
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